How long does a boiler service take? +
A standard annual boiler service takes 30 to 45 minutes. The engineer will inspect the boiler internals, check gas pressure and flow rate, carry out a flue gas analysis, and test all safety devices. You will receive a service record which you should keep as proof for your warranty. The engineer should also flag any parts showing early signs of wear.
Can I find a boiler engineer near me in Stoke-on-Trent? +
Submit your details and we will match you with the nearest available engineer for your job. Whether you need an emergency repair, a routine service, or a full boiler replacement, we will find someone qualified and local.
Which boiler brands do your engineers in Stoke-on-Trent work on? +
Our boiler engineers in Stoke-on-Trent work on all major brands including Worcester Bosch, Vaillant, Baxi, Ideal, Viessmann, Glow-worm, and Potterton. Many are manufacturer-approved installers, meaning they can offer extended warranties on new installations. If you have a less common boiler brand, let us know and we will match you with an engineer who has experience with your specific model.
My boiler keeps losing pressure — is this an emergency? +
A boiler that loses pressure gradually over weeks usually has a small leak somewhere in the system — often a radiator valve or a pipe joint. This is not an immediate emergency but needs investigating. If the pressure drops rapidly or the boiler is cutting out repeatedly, call an engineer promptly. You can repressurise the boiler using the filling loop as a temporary fix, but this does not solve the underlying problem.
Is a leaking boiler dangerous? +
A leaking boiler should always be taken seriously. While a small drip from a pressure relief valve may indicate a minor issue, water leaking from the boiler casing can damage internal electrics and create a safety hazard. Never attempt to repair a boiler leak yourself.
My boiler has broken down in winter — what should I do? +
Check the obvious things first: is the thermostat set correctly, is the timer on, and has the boiler pressure dropped below 1 bar? If the pressure is low, you can repressurise it yourself using the filling loop — your boiler manual will show you how.