What happens when I request a boiler engineer through this site? +
When you submit your details, we match you with a vetted, Gas Safe registered boiler engineer covering Burslem. The engineer will contact you directly — usually within 15 minutes — to discuss the problem, confirm availability and provide an estimated cost. There is no obligation and no hidden fees from our side; you deal directly with the engineer.
My boiler has broken down in winter — what should I do? +
Check the obvious things first: is the thermostat set correctly, is the timer on, and has the boiler pressure dropped below 1 bar? If the pressure is low, you can repressurise it yourself using the filling loop — your boiler manual will show you how. If none of these fix the problem, call a Gas Safe registered boiler engineer in Burslem immediately and use electric heaters as a temporary measure.
Can a boiler engineer fix my radiators too? +
Yes — most Gas Safe registered boiler engineers also handle radiator repairs, replacements, and balancing. Common radiator issues include cold spots (usually trapped air), leaking valves, and radiators that do not heat up due to sludge buildup. Radiator repairs typically cost £60 to £150, while fitting a new radiator including the unit costs £150 to £350.
How much does a new boiler installation cost in Burslem? +
A new combi boiler installation in Burslem generally costs between £2,500 and £4,500, including the boiler unit and fitting. The final price depends on the boiler brand, the complexity of the installation, and whether any pipework modifications are needed. If you are switching from a conventional system to a combi, expect additional costs of £500 to £1,000 for removing the old tanks and cylinders.
My boiler keeps losing pressure — is this an emergency? +
A boiler that loses pressure gradually over weeks usually has a small leak somewhere in the system — often a radiator valve or a pipe joint. This is not an immediate emergency but needs investigating. If the pressure drops rapidly or the boiler is cutting out repeatedly, call an engineer promptly. You can repressurise the boiler using the filling loop as a temporary fix, but this does not solve the underlying problem.
What are the signs of carbon monoxide from a boiler? +
Warning signs include a yellow or orange boiler flame instead of blue, dark staining around the boiler, increased condensation on windows, and a pilot light that frequently goes out. Symptoms of carbon monoxide exposure include headaches, dizziness, nausea and confusion. If you suspect a carbon monoxide leak, open windows, leave the property immediately and call the Gas Emergency Service on 0800 111 999. Fit a CO alarm near your boiler — they cost under £20 and save lives.